Note: MentorcliQ aims to attract Account Manager on a regular basis. While we don’t have a definitive start date for this role, we’re interested in connecting with talented individuals who may be a good fit for our organization. If your background and interests align with what we’re looking for, we welcome you to submit your application for consideration. Thank you for your interest in MentorcliQ and we look forward to connecting with you!

Why MentorcliQ

MentorcliQ is the #1 rated mentoring software leading an emerging category in work tech that powers global organizations to build inclusive cultures and deliver unmatched employee engagement, development, and retention through our mentoring technology. MentorcliQ has won numerous awards and recognitions from Association of Talent Development (ATD), Brandon Hall, and The Stevie Awards, among others, for our best-in-class technology, expertise in coaching and mentoring, and customer support.

MentorcliQ is looking for an Account Manager to be the primary point-of-contact for a portfolio of clients, driving long-term client satisfaction and retention. In this role, you will develop strong relationships with stakeholders and have a direct impact on client ROI through mentorship programs. You will be responsible for strategically growing and expanding client relationships through renewals, cross-selling, and upselling.

What You’ll Do

Own a Book of Business with a quota, serving as the primary point of contact for buyers/decision-makers within enterprise-level organizations
Collaborate closely with internal teams to ensure we’re delivering the right value to clients so we can retain and grow them
Identify and execute on cross-selling and upselling opportunities in order to meet established growth quotas
Manage the entire client renewal process
Support quarterly business review meetings with client stakeholders and decision-makers
Own ongoing contract management with clients, revising and updating client agreements as needed, with the assistance of a dedicated, internal Contracts Team

Who You Are

The ideal Account Manager is someone who exemplifies MentorcliQ’s values and brings their Ambitious, Thoughtful, Helpful, and Fun nature to work every day and in every client interaction. You’ll also bring:

3+ years of experience managing HR SaaS contracts and clients
Comfortable managing your own book of business and being held accountable to metrics related to renewals, retention, and cross-selling and upselling quotas
Experience managing 20 – 40 accounts, including mid-market and enterprise-level clients
Proven track record of helping accounts reach initial goals, leading to renewal and expansion to other areas of value (via purchases of different products or for other divisions/departments within the enterprise)
Comfortable serving as a quarterback for communication between sales, service, executive management, and key client stakeholders

What’s In It for You?

• Total Compensation: $180 - $200k with uncapped commissions

• Company bonus opportunities

• Health, dental, and vision plans

• 12 paid company holidays, generous vacation time, and sick/mental health days

• 8 weeks of paid parental leave

• 401(k) with company match

• Short-term and long-term disability

• Life insurance

• Employee charitable donation matching

• Innovative, inclusive, and inspiring people

• A global team with the flexibility to work remotely