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Job Summary:

Coordinate logistics to lead the fast-paced shipping department activity at a cGMP facility meeting daily customer demands by fulfilling orders on time and providing outstanding service on shipping options for the customer. Keep up to date on all small carrier changes, regulations, and customer needs. Pull, package, invoice daily orders within time constraints keeping up on lot traceable. Good organization, attention to detail will be required in this role.

Responsibilities:

• Ensuring adherence to production schedules, regulatory requirements, and quality standards.
• Ensure efficient and accurate processing of orders.
• Coordinate and prioritize shipments based on production timelines, customer requirements, and regulatory guidelines.
  • Ensure that all shipping activities comply with FDA regulations, cGMP (current Good Manufacturing Practices), and company SOPs (Standard Operating Procedures).
  • Maintain accurate shipping records, including batch documentation, Certificates of Analysis (COAs), and shipping logs.
  • Experience in customer service and computers or equivalent training
  • Ability to work effectively with other teams.
  • Ability to manage small projects personally and work independently.
  • Ability to make decisions on box size and packaging with least cost to customer yet protects quality.
  • Ability to work within a deadline under pressure and handle interruptions ensuring on time shipping for all customers.
  • Ability to stand and walk for long periods, climb ladders, reach overhead, and lift up to 50 lbs. occasionally

Required Skills/Abilities:

• Shipping experience UPS, USPS, FedEx.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Previous experience in a shipping environment.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.
• Desire for continuous improvement and growth

Education and Experience:

• High School Diploma or GED Required.

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer.

Must be able to lift up to 50 pounds at times.