High-tech, high-growth companies are hiring!

This a critical position that involves understanding the sales process start to finish. This individual will act as a bridge supporting the sales team as their main point of contact with the operations team, assisting with onboarding customers, placing orders and troubleshooting as needed. It is required that purchased products and materials are accepted, logged, and shipped daily. Good organization and attention to detail will be required by this role. Strong IT skills are a must.

In addition to order fulfillment responsibilities, this person will be responsible for general oversight of warehouse and material handling operations and staff.

Responsibilities:

• Safely handles chemicals, corrosives, solvents, and other pharmaceutical compounds
• Ensures compliance with regulatory agencies such as OSHA, EPA, RCRA and company Guidelines
• Demonstrate physical ability to lift up to 50 pounds and push/pull pallets, product cans, etc. multiple times per shift.
• Demonstrates ability to stand and walk for extended periods of time.
• Must have patience and attention to detail when doing repetitive tasks, like labeling, prepping inventory, shipping products, etc.
• Keeps warehouse area clean and organized
• Processes and fulfills orders
• Coordinates customer order shipments responsible for “picking” and prepping inventory from storage for upcoming production needs that are communicated from the operations team.
• Takes weekly and monthly inventory, ensures accuracy
• VALUES & BEHAVIORS
• Demonstrates Innovation abilities by identifying and speaking up about possible improvements and identifying more efficient ways of doing things.
• Operates with Integrity by maintaining high ethical standards, cares, shows trust and respect with all employees
• Collaborates to create or participate effectively on diverse and high performing teams, is open to new ideas and perspectives, communicates across shifts, and demonstrates a safe work environment
• Demonstrates a passion to Perform by meeting personal and departmental goals, gains knowledge to display increasing independence, instills confidence in ability to perform required tasks, and progresses on qualifications within reasonable timelines
• Demonstrates Courage by speaking up, accepts constructive feedback, and takes accountability for mistakes and make necessary corrections

Required Skills/Abilities: (examples)

• Must be a team player and effectively collaborate with internal departments.
• Excellent attention to detail.
• Experience in a highly regulated manufacturing industry
• Demonstrated willingness to take on job duties not originally assigned in order to help others at the company

Education and Experience:

• High School Diploma or GED Required / College Degree Preferred
• Minimum of 2 year of continuous work experience in customer service, warehouse and/or other fulfillment related experience
• Microsoft Excel skills required
• UPS/FedEx Shipping
• ERP System experience preferred
• Salesforce Experience preferred
• Experience in Sales, CGMP, Pharmaceutical, customer service, and 503B Outsourcing would be a plus.
• Batchmaster and MDS (Systems House) experience a plus

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer.

Must be able to lift up to 15 pounds at times.