The Key Account Manager will serve as the lead point of contact for account management activities within assigned hospital accounts and IDN’s in a geographnical area.
The position is responsible for obtaining and managing profitable business for STAQ Pharma products by building strong professional relationshjips based on service, product knowledge, integriy and trust within the accounts. The individual will develop, manage and execute account business plans that deliver results consistently, as well as comply with all state and federal guidelines for pharmaceutical professionals and interactions with health care providers.
Good orgnization and attention to detail will be required for this role. Knowledge of Microsoft Word and Excel is preferred. Experience working in the 503b industry a plus.
Additional duties will include attendance at Tradeshows and state pharmacy meetings. . Running data reports and Quarlterly Business Reviews with customers are expected. Setting up and managing a Saleforce CRM system. Following up with Customers on a daily basis to ensure we are providing excellent customer service.
Ensures compliance with regulatory agencies such as OSHA, EPA, RCRA and company Guidelines
Demonstrate physical ability to lift up to 50 pounds and push/pull pallets, product cans, etc. occasionally per shift.
Demonstrates ability to stand and walk for extended periods of time.
CORE TASKS
Develop and sign up new customers
Manage hospital accounts and IDN’s within geography
Report daily activities and customer contacts into Salesforce CRM system
VALUES & BEHAVIORS
Demonstrates Innovation abilities by identifying and speaking up about possible improvements and identifying more efficient ways of doing things.
Operates with Integrity by maintaining high ethical standards, cares, shows trust and respect with all employees
Collaborates to create or participate effectively on diverse and high performing teams, is open to new ideas and perspectives, communicates across shifts, and demonstrates a safe work environment
Demonstrates a passion to Perform by meeting personal and departmental goals, gains knowledge to display increasing independence, instills confidence in ability to perform required tasks, and progresses on qualifications within reasonable timelines
Demonstrates Courage by speaking up, accepts constructive feedback, and takes accountability for mistakes and make necessary corrections
Qualifications and experience:
College Degree Preferred
5 years of sales experience with 2 years in injectable pharmaceuticals and/or 503b industry preferred.
Microsoft Excel skills required.
Experience with a CRM system (preferrably Salesforce).
Preferred Skills
Experience working in a pharmacy setting a plus.
ERP System experiece preferred.
Experience in Sales, CGMP, Pharmacueticals, sales/customer service, and 503B Outsourcing would be a plus.
Batchmaster and MDS (Systems House) experience a plus.
Must be a team player and effectively collaborate with internal departments.
Excellent attention to detail.
Experience in a highly regulated manufacturing industry or pharmacy.
Demonstrated willingness to take on job duties not originally assigned in order to help others at the company.
