Quality & Compliance Manager
Complion
“Be part of a company that is influential and the standard for a rapidly evolving industry!”
WHO ARE WE?
RealTime eClinical Solutions is a Global Leader and rapidly growing SaaS technology company that provides comprehensive Software Solutions to the clinical research industry.
Our Vision is to reshape the global clinical research industry with innovative solutions that help advance medicine and save lives. Our cloud-based solutions are dedicated to solving complex problems and simplifying clinical research processes to be more organized, efficient, and cost-effective. We are based out of San Antonio, TX but are truly a remote and telecommuting company.
WHAT ARE WE LOOKING FOR?
Are you a compliance expert with a passion for quality and a sharp eye for risk?
RealTime eClinical Solutions is looking for a Quality & Compliance Manager to lead our Quality Management System (QMS) and ensure our operations are aligned with the highest industry standards. We need an expert who thrives on solving problems and can break down complex compliance issues into actionable solutions. You’ll play a critical role in shaping our compliance culture—training teams, guiding decision-making, and ensuring quality is at the heart of everything we do. With your meticulous attention to detail, gaps and inconsistencies that others might miss are easily spotted.
While you’re highly independent and proactive, you know that collaboration is key to success, working across teams to embed compliance into every aspect of our operations. Most importantly, you have a talent for turning complex regulations into clear, engaging, and actionable guidance, ensuring that everyone is empowered to uphold the highest standards. If you’re ready to take on a high-impact role where your expertise makes a real difference, we want to hear from you!
WHAT WILL YOU BE DOING?
- Own and manage our Quality Management System (QMS) to maintain a culture of compliance and continuous improvement.
- Lead internal and external audits, ensuring all compliance obligations (HIPAA, GDPR, etc.) are met.
- Develop and maintain SOPs and policies, ensuring alignment with industry best practices.
- Serve as our HIPAA/GDPR Compliance & Privacy Officer, keeping us ahead of regulatory changes.
- Manage Corrective and Preventive Actions (CAPA), conducting root cause analyses and driving process improvements.
- Oversee compliance training programs, ensuring employees are up to speed on quality standards and risk mitigation.
- Work closely with Sales, Management, and Customers, serving as the central contact for compliance-related matters.
- This role does not include managing direct reports.
WHAT YOU BRING
- Bachelor’s degree in any field
- 5+ years of experience in quality, compliance, or regulatory roles within clinical research, healthcare, or SaaS.
- Strong knowledge of regulatory compliance, risk management, and quality assurance practices.
- Experience leading audits, implementing CAPA processes, and conducting vendor risk assessments.
- Experience hosting customer audits and providing timely resolution to auditor findings.
- With exceptional written and verbal communication skills—you can translate compliance jargon into actionable insights.
- Highly organized, detail-oriented, and proactive with a sharp analytical mindset.
WHAT SETS YOU APART
You're not just knowledgeable, you bring a unique blend of expertise, adaptability, and innovation to the table. With a strong foundation in quality and compliance, you understand the complexities of the clinical research and healthcare industries and how compliance plays a critical role in their success. Your familiarity with SaaS products and compliance tools gives you an edge in navigating technology-driven environments, ensuring that processes remain efficient, secure, and fully compliant. Your ability to connect the dots between regulatory requirements, technology, and business needs makes you a strategic asset, setting you apart as a proactive leader who drives real impact.
WHAT IS IN IT FOR YOU?
- The company sponsors health insurance, long-term disability, and life policy.
- Unlimited Paid Time Off.
- 9 paid Holidays.
- Paid Parental Leave.
- Work Anniversary Bonus.
- Participation in the Employee of the Quarter Program.
- Monthly $100 Connectivity Stipend Reimbursement.
- RealTime matches employee 401K contributions at 100% of the first 3% invested and 50% of the next 2% invested.
All successful candidates must complete and pass reference and background checks.
The desired salary must be indicated for the application to be considered.
The pay rate is commensurate with experience and is determined on an individual basis after an interview has occurred.
Equal Opportunity Employer – RealTime eClinical Solutions strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including employment.
Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility.
Thank you for your interest in RealTime eClinical Solutions.
